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VOLUME IV Edisi 1 , April 2010



Title

PENERAPAN BALANCED SCORECARD SEBAGAI PENGUKUR KINERJA MANAJEMEN PADA RUMAH SAKIT UMUM DAERAH INDRAMAYU ( The Application of Balanced Scorecard as Performance Measurement at District Hospital of Indra

Authors
Endang Satyawati dan Agus Prasetyanta
Fakultas Ekonomi Universitas Kristen Surakarta dan Fakultas Ekonomi Universitas Kristen Immanuel Yogyakarta

Abstract

The objective of this research was to measure management
Keywords

management’s performance, balanced scorecard, financial perspective, customer perspective, process intern business perspective, learning and growth perspective
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